Job Overview:

A Credit Controller is responsible for managing a company’s credit and collections processes. This role involves monitoring and controlling outstanding balances, ensuring timely payments from clients, and minimizing bad debts. The Credit Controller plays a vital part in maintaining the company’s cash flow and financial stability.

Key Responsibilities:

• Credit Assessment: Evaluate the creditworthiness of new and existing clients through credit checks and analysis.
• Credit Limits: Set and review credit limits for customers based on credit assessments and company policies.
• Credit Policies: Develop and implement credit control policies and procedures to mitigate risk.
• Debt Collection: Contact clients to follow up on outstanding invoices and ensure timely payment.
• Payment Plans: Negotiate payment plans and terms with clients experiencing financial difficulties.
• Aging Reports: Monitor accounts receivable aging reports to identify overdue accounts and prioritize collection efforts.
• Reconciliation: Reconcile customer accounts to ensure all payments are accurately recorded and applied.
• Discrepancy Resolution: Investigate and resolve discrepancies or disputes related to billing and payments.
• Payment Allocation: Ensure proper allocation of incoming payments to corresponding invoices.
• Financial Reporting: Prepare and present regular reports on accounts receivable status, collections performance, and overdue accounts.
• KPI Tracking: Monitor key performance indicators (KPIs) related to credit control and collections activities.
• Management Updates: Provide updates and recommendations to senior management on credit risk and collections issues.
• Regulatory Compliance: Ensure compliance with relevant laws and regulations governing credit and collections practices.
• Internal Controls: Implement and maintain internal controls to safeguard accounts receivable and minimize financial risk.
• Audit Support: Assist with internal and external audits by providing necessary documentation and explanations.
• Client Communication: Maintain positive relationships with clients while enforcing credit policies.
• Customer Service: Provide excellent customer service by addressing client inquiries and resolving issues promptly.
• Dispute Resolution: Handle and resolve disputes regarding invoices and payments professionally.
• Efficiency Initiatives: Identify opportunities to improve credit control processes and enhance efficiency.
• Best Practices: Stay updated on industry best practices and integrate them into credit control operations.
• System Enhancements: Work with IT and finance teams to enhance credit control and collections systems.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Experience: Minimum of 3-5 years of experience in credit control, accounts receivable, or a related role.
• Skills:
  • Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
  • Strong understanding of credit management and collections principles.
  • Excellent communication and negotiation skills.
  • High attention to detail and accuracy.
  • Strong organizational and time management skills.
  • Effective problem-solving and analytical abilities.
  • Ability to work independently and as part of a team.

Benefits:

• Competitive Salary: Offering a market-competitive salary package.
• Health Insurance: Comprehensive health, dental, and vision insurance.
• Retirement Plans: Access to retirement plan options.
• Paid Time Off: Generous paid time off and holiday policies.
• Professional Development: Opportunities for training and career advancement.

Ready to ensure the financial stability of our company as a Credit Controller? Join our team and play a critical role in managing credit and collections effectively. Apply today!

This job description provides an overview of the responsibilities and qualifications for the Credit Controller role. It may be tailored to fit specific company needs and requirements.